At Brij Raj Laxmi Creation, operating under the brand name D-LoAk, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, services, or products.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping/billing address, and payment details.
  • Device Information: IP address, browser type, operating system, referring URLs, and browsing behavior on our website.
  • Order Details: Products purchased, order history, and preferences.

2. How We Use Your Information

We use the information collected for purposes such as:

  • Processing and fulfilling your orders
  • Communicating with you about your orders or inquiries
  • Sending promotional emails or offers (only if you opt-in)
  • Improving our website, products, and customer service
  • Preventing fraudulent transactions and ensuring site security

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share it with:

  • Trusted third-party service providers (e.g., payment gateways, shipping partners) to fulfill your orders
  • Government or legal authorities if required by law

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance user experience
  • Analyze website traffic and usage patterns
  • Store user preferences for future visits

You can choose to disable cookies through your browser settings, but it may affect certain functionalities of the website.

5. Data Security

We implement appropriate security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data
  • Opt-out of marketing communications at any time
  • Request information about how your data is used

To exercise any of these rights, please contact us at customercare@dloak.in.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Brij Raj Laxmi Creation
Email: customercare@dloak.in
Phone: 07314745276
Address: Brij Raj Laxmi Creation (D-LoAk), 0-35 N-42-3, Kunwar Mandali Khajuri Bajar, (in front of Bhagwati Complex) Rajwara, Indore – 452007, Madhya Pradesh, India